What keeps coming back?
See aging tickets, repeat conditions and backlog persistence rather than only open-versus-closed counts.
Operational intelligence for MSPs
See the MSP your tools can't show you.
Your PSA, RMM, billing and service history each know part of the story. MSPMetrix connects the evidence so recurring problems, hidden workload and customer risk stop living between systems.
✓ No gated demo
✓ Real product shown
✓ Built for MSP operators
One operating view. Service, financial, customer and device evidence together.See the product ↓
Tickets to watch
Find work that is aging, stalled or repeatedly returning.
Accounts to watch
Surface customers with persistent service pressure and noise.
Backdating health
Preserve when work actually happened, not only when it was entered.
RMM alert burden
See device conditions alongside the service work they create.
Your tools know their piece
MSPMetrix looks between them.
A ticket can close while the device keeps alerting. A customer can look profitable until the service hours are connected to the invoices. An agent can look busy until the history shows when the work was actually documented.
PSATickets closed
What moved through service.
RMMAlerts returned
What devices kept telling you.
BILLINGRevenue recorded
What customers actually paid for.
MSPMETRIX
What is the operation actually telling you?
Connect the records, preserve the history, and make the pattern visible.
Not another reporting tab
Questions an MSP owner actually asks.
MSPMetrix is built around operational questions, not whichever fields happen to exist in one vendor's report builder.
Which customers consume the operation?
Put ticket volume, critical work, logged hours and customer activity into the same conversation.
When was the work really documented?
Track backdating and historical behavior so late entry does not rewrite yesterday's operating picture.
Where is service turning into financial drag?
Bring invoices, payments and work effort together so operational and financial signals stop living apart.
Which alerts are becoming service noise?
See RMM conditions beside ticket activity instead of treating monitoring and service as separate worlds.
Who or what deserves attention today?
Use watch lists, risk views and history to focus on the conditions that persist instead of chasing every record.
This is MSPMetrix
A real operating dashboard. Not a mockup.
The preview is the actual MSPMetrix interface using demo data. Scroll it. Then open the live environment and explore the reporting yourself.
- Financial and operational signals on the same dashboard
- Ticket, customer, technician and backlog views
- Historical backdating visibility
- RMM alert and device-condition views
- Watch lists that turn noise into a working queue
Your stack stays your stack
Start with the systems you already run.
MSPMetrix sits above the operational tools instead of asking you to replace them. PSA support includes RepairShopr, Syncro, Zoho Desk and HaloPSA, with additional evidence layered in where supported.
The point is not another system of record. It is a clearer operating picture from the records you already have.
Simple per-team pricing
Pick the team size.
Everything is included.
The price follows your technician headcount. Stripe handles the subscription and the one-time setup in a single checkout.
$499 one-time setup
API integration, configuration and your first report.
Everything included
No feature maze and no reporting add-on tiers.
SIMPLE PER-TEAM PRICING
How many technicians?
Everything included at every size. The price follows your headcount.technicians on your team
$299/mo
GrowthCovers 7–9 technicians · about $43 per tech at 7
- Daily, weekly & monthly reports
- Financial + operational visibility
- Backdating detection
- Customer profitability insights
- Email delivery to your inbox
+ $499 one-time setup — API integration, configuration & your first report.
Secure checkout is handled by Stripe.
Built by an operator
Because “it’s in the PSA” was never the same as being able to see it.
MSPMetrix grew out of years of managing service operations and asking questions that standard reports could not answer without spreadsheets, reconciliation and a lot of manual work. The product exists to make those questions repeatable.
See it for yourself